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Terms and Conditions of Use - CoraSend

Version 1.1 | Last updated: 09/03/2026

These Terms and Conditions (the "Terms") govern access to and use of the services offered by CoraSend through its website, messaging channels, and associated platforms (collectively, the "Services").

By accessing, registering for, or using the Services, you agree to be legally bound by these Terms. If you do not agree, you must refrain from using the Services.

1. Provider identification

  • CoraSend
  • Orangepill Colombia SAS
  • Registered address: CL 127 D 56 B 90
  • Legal/contact email: info@corasend.com

2. Service description

CoraSend is a digital platform that allows users to purchase and send digital products and services (such as top-ups, vouchers, or other prepaid products) to third-party recipients, primarily through conversational channels such as WhatsApp, Telegram, or web chat. CoraSend is not a telecommunications operator, does not issue its own products, and does not hold user funds outside of USDT reward balances expressly credited on the platform. Products and services are provided and fulfilled by specialized external providers with whom CoraSend integrates technologically.

3. Use requirements

To use the Services, the user represents and warrants that:

  1. They are at least 18 years old or the legal age of majority in their jurisdiction.
  2. They have legal capacity to contract.
  3. They provide truthful, complete, and up-to-date information.
  4. They use the Services only for lawful purposes.

CoraSend may reject, suspend, or cancel access to the Services when there are reasonable indications of improper, fraudulent, or illegal use.

4. Registration and access

Use of certain Services may require user identification through:

  1. Phone number.
  2. Email address.
  3. Messaging channels (for example, WhatsApp, Telegram).
  4. Website.

The user is responsible for maintaining the confidentiality of access credentials and for all operations performed from their account or associated channel.

5. Purchase and delivery process

When making a transaction, the user must:

  1. Select the product or service.
  2. Correctly provide recipient details.
  3. Confirm the total amount before payment.

Once confirmed and executed, the product is considered immediately consumed and therefore non-refundable, except where required by applicable law or due to a failure exclusively attributable to CoraSend. The user is solely responsible for the accuracy of recipient details.

6. Payments and pricing

Prices for products and services are shown before payment confirmation and include applicable taxes, unless otherwise indicated. Payments are processed through external payment providers. CoraSend does not store full card data or sensitive payment credentials. CoraSend reserves the right to modify prices, catalogs, and availability at any time.

7. Third-party providers

Products and services offered through CoraSend are fulfilled by third-party providers. CoraSend acts as a technological intermediary and does not directly control final product fulfillment, although it will make reasonable efforts to:

  1. Coordinate delivery.
  2. Manage incidents.
  3. Assist users in case of errors.

Specific product conditions may be subject to additional terms from the relevant provider.

8. Right of withdrawal and refunds

Due to the digital and immediate nature of the Services, the user expressly acknowledges that they waive the right of withdrawal once the transaction is executed and that they will not be entitled to a refund once the product has been delivered. This waiver aligns with applicable rules on immediately performed digital content, including, as applicable, Colombian consumer protection regulations, EU Directive 2011/83/EU and its national transpositions (for users in the European Union, including Spain), and the applicable laws in the United States based on the user's state of residence.

9. Permitted use

The user agrees not to use the Services for:

  1. Illegal or fraudulent activities.
  2. Identity impersonation.
  3. Sending false information.
  4. Unauthorized abusive or automated use.
  5. Unauthorized resale of products.

CoraSend may suspend access without prior notice in the event of any breach.

10. USDT rewards

CoraSend offers a USDT (stablecoin) rewards system as a benefit for using the platform. The USDT credited on the platform is not cash, is not a bank deposit, and does not accrue interest.

10.1 Cashback

For each completed purchase, the user receives a percentage of the paid value in USDT as cashback. The applicable percentage is shown on the platform and may vary by channel or partner. Cashback is credited immediately after transaction confirmation.

10.2 Use of the USDT balance

The accumulated USDT balance can be used to:

  • Apply as a discount on future purchases (full or partial)
  • Transfer to another CoraSend user via their registered phone number

10.3 USDT balance conditions

  • The USDT balance is not redeemable for cash
  • CoraSend reserves the right to adjust, suspend, or cancel the rewards program at any time, with prior notice
  • Balances accumulated through fraud or abuse will be canceled and the account may be suspended
  • CoraSend is not responsible for losses derived from fluctuations in the value of USDT

11. Referral program and commissions

CoraSend has a referral program that allows users to earn USDT commissions when invited people make purchases on the platform.

11.1 How it works

  • Each user can generate a unique invitation link or code from the platform
  • When a new person makes their first purchase through the referrer’s link, they are linked to that referrer
  • The referrer receives a USDT commission on purchases made by the referred user during the established validity period

11.2 Program conditions

  • The commission is calculated on the amount paid by the referred user, after any discount applied with USDT balance
  • The commission percentage and validity period are configurable by CoraSend and are shown to the user before the invitation
  • Commissions are credited only for real, completed purchases that are not reversed
  • No commissions are generated for self-referrals or purchases made from the referrer’s same number or account
  • CoraSend reserves the right not to credit commissions when it detects patterns of fraud, abuse, or artificial system use
  • CoraSend may modify the referral program conditions at any time, notifying users with reasonable advance notice

12. Intellectual property

All content, trademarks, designs, flows, texts, and software related to CoraSend are the property of CoraSend or its licensors. Reproduction, modification, or unauthorized use is prohibited without prior written consent.

13. Liability

CoraSend will not be liable for:

  1. Errors resulting from incorrect information provided by the user.
  2. Failures attributable to external providers.
  3. Temporary service interruptions.
  4. Force majeure or events beyond its reasonable control.

CoraSend's total liability, where applicable, will be limited to the amount actually paid for the affected transaction.

14. Suspension and termination

CoraSend may suspend or cancel access to the Services:

  1. For breach of these Terms.
  2. For fraudulent or illegal use.
  3. By legal or regulatory requirement.

The user may stop using the Services at any time.

15. Personal data protection

The processing of personal data is governed by CoraSend's Privacy Policy, available on the website, and complies with applicable regulations in each jurisdiction where we operate, including Law 1581 of 2012 (Colombia), the General Data Protection Regulation - GDPR (European Union / Spain), and applicable state regulations in the United States.

16. Modifications

CoraSend may modify these Terms at any time. Changes will be effective upon publication. Continued use of the Service implies acceptance of the updated Terms.

17. Governing law and jurisdiction

These Terms are governed by the laws of Colombia as the base jurisdiction. However, to the extent that the user is a resident of another country, the non-waivable rights granted by the laws of their country of residence are recognized and respected. In particular, users resident in the European Union (including Spain) benefit from the protections provided by European consumer law. The parties will seek to resolve any dispute amicably; if not possible, they will submit to the competent courts according to the user's consumer jurisdiction when required by applicable law.

18. Contact

For inquiries, complaints, or support: info@corasend.com